At author Sunil’s www.sunilguptaofficial.com, we are committed to delivering your books to you in a timely and efficient manner. Please read the following shipping policy to understand how we process and handle your orders.
- Processing Time
Orders are typically processed within five business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day. Pre-orders will be processed and shipped upon the book’s official release date.
- Shipping Methods & Delivery Times
We offer several shipping options to meet your needs. Delivery times are estimated and vary depending on the destination:
Standard Domestic Shipping: five to seven business days
Expedited Domestic Shipping: seven to ten business days
International Shipping: Fifteen business days or more (customs processing may cause delays)
Please note that these are estimated delivery times and do not include processing time.
- Shipping Rates
Shipping rates are calculated based on the weight of the order, destination, and selected shipping method. You will be able to see the shipping cost at checkout before completing your purchase.
- International Shipping
We offer international shipping to select countries. Please be aware that customs, duties, and taxes may apply for international shipments, and these are the responsibility of the customer. Delivery times may vary depending on the customs process in the destination country.
- Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our courier partner’s website.
- Lost or Delayed Packages
If your package is lost or delayed beyond the expected delivery time, please contact us at writetome@sunilguptaofficial.com within seven days. We will work with the shipping carrier to resolve the issue.
- Returns & Exchanges
Please refer to our Return Policy for details on returning or exchanging books.
- Address Errors
Please ensure that your shipping address is correct when placing an order. We are not responsible for orders shipped to incorrect or incomplete addresses.
- Shipping Restrictions
We do not ship to P.O. boxes or military addresses. Some regions may be excluded from shipping services due to carrier restrictions.
- Shipping Delays
In rare cases, shipping delays may occur due to unforeseen circumstances such as extreme weather conditions, strikes, or other events beyond our control. In such cases, we will notify you as soon as possible and provide an updated delivery timeline.
- Package Insurance
For valuable orders, we recommend opting for package insurance. This ensures that if your package is lost or damaged during transit, you can file a claim and potentially receive compensation.
- Changing Shipping Address
If you need to change your shipping address after placing an order, please contact us at writetome@sunilguptaofficial.com within 24 hours of placing your order. Address changes cannot be guaranteed once the order has been processed or shipped.
- Split Shipments
For orders containing multiple items, some may be shipped separately, depending on stock availability and shipping locations. You will be notified if your order will be split into multiple shipments.
If you have any questions about our shipping policy, please contact us at writetome@sunilguptaofficial.com.
Thank you for shopping with US!