Welcome to the official website of author, thinker and dreamer Sunil Gupta. These terms and conditions (“Terms”) govern your use of our website and the purchase of books or other products offered for sale on this site. By accessing, browsing, or using this website, you agree to comply with and be bound by these Terms. Please read them carefully before making any transactions.
- Introduction
1.1. This website is owned and operated by Sunil Gupta with its registered office located at New Mumbai, Maharashtra. Throughout the site, the terms “we,” “us,” and “our” refer to Sunil Gupta. The use of our website, including all information, tools, and services available from this site to you, the user, is conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
1.2. By accessing or using any part of our website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
1.3. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
- Eligibility
2.1. By using our website, you represent that you are at least 18 years of age, or if you are under 18, you have obtained the consent of your parent or legal guardian to use this website and purchase products.
2.2. You agree that your use of this website will comply with all applicable local, state, and national laws and regulations, including any applicable export and import regulations.
2.3. You must not use our products for any illegal or unauthorized purpose, nor may you, in the use of the service, violate any laws in your jurisdiction.
- Products and Services
3.1. All products, including books, e-books, and other merchandise, are subject to availability. We strive to ensure that the products displayed on our website are accurately described and available for sale, but we do not guarantee that the descriptions, prices, or other content on our site are error-free, complete, or current.
3.2. We reserve the right to modify the contents of this website at any time, including pricing, product descriptions, and availability. We also reserve the right to discontinue any product at any time.
3.3. We make every effort to display the colours and images of our products accurately, but we cannot guarantee that your device’s display will be accurate.
3.4. The prices of our products are inclusive of Goods and Services Tax (GST) as applicable under Indian law, unless otherwise stated. Any additional charges, such as shipping fees, will be clearly mentioned at checkout.
- Orders and Payment
4.1. Orders placed on our website are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion. Reasons for refusal or cancellation may include, but are not limited to, product unavailability, errors in product or pricing information, or suspected fraudulent activity.
4.2. Payment must be made in full at the time of placing the order. We accept various payment methods, including credit/debit cards, UPI, net banking, and digital wallets. All payments are processed through secure payment gateways that comply with Indian laws and regulations.
4.3. Once your order is successfully placed, you will receive an order confirmation via email or SMS. This confirmation will include details of your order, such as the products purchased, the total cost, and the estimated delivery time.
4.4. If for any reason we are unable to fulfil your order, we will notify you promptly and provide a full refund of any payment received.
4.5. All transactions on our website are subject to applicable anti-money laundering and anti-fraud checks. We reserve the right to refuse service to any customer who fails these checks.
- Shipping and Delivery
5.1. We offer shipping across India and use reputable courier services to deliver your orders. Shipping charges and estimated delivery times will be displayed at checkout based on your location and the chosen shipping method.
5.2. We strive to dispatch all orders within five business days from the date of purchase. However, dispatch times may vary depending on the availability of the product and the time of order placement.
5.3. Once your order is shipped, you will receive a tracking number via email or SMS, which you can use to monitor the status of your delivery.
5.4. We are not responsible for delays caused by unforeseen circumstances, including but not limited to natural disasters, strikes, or courier service disruptions.
5.5. If your order is delayed beyond the estimated delivery time, please contact our customer service team for assistance. We will do our best to resolve the issue and ensure your order reaches you as soon as possible.
5.6. In case of delivery to remote locations, additional shipping charges or extended delivery times may apply. You will be informed of these at the time of placing your order.
- Returns, Refunds, and Cancellations
6.1. We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect item, please contact us within two days of receiving your order. We will arrange for a return, exchange, or refund as applicable.
6.2. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that show signs of use, wear, or damage will not be accepted for return.
6.3. Refunds for returned items will be processed once we receive and inspect the returned product. Refunds will be credited to your original method of payment within ten business days. We will notify you via email or SMS once the refund has been processed.
6.4. Digital products, including e-books, are non-returnable and non-refundable once purchased, as they are instantly delivered.
6.5. If you wish to cancel your order, please do so before the order has been dispatched. Once dispatched, the order cannot be cancelled. However, you may initiate a return after receiving the product.
6.6. In the event that a refund is not processed within the specified time frame, please contact our customer service team for assistance. We will work with you to resolve the issue promptly.
- Intellectual Property
7.1. All content on this website, including but not limited to text, images, graphics, logos, and software, is the property of Sunil Gupta or its content suppliers and is protected under Indian copyright laws.
7.2. You are granted a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Sunil Gupta.
7.3. Unauthorized use of any content on this website, including reproduction, distribution, or public display, is strictly prohibited and may result in legal action.
7.4. Any trademarks, logos, or service marks displayed on this website are the property of their respective owners. Nothing on this website should be construed as granting any license or right to use any trademark without the prior written permission of the owner.
- Privacy Policy
8.1. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your information.
8.2. By using our website and purchasing products from us, you consent to the collection and use of your information as described in our Privacy Policy.
8.3. We use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings.
- Limitation of Liability
9.1. We make no representations or warranties of any kind, express or implied, regarding the operation of this website or the information, content, materials, or products included on this site. To the fullest extent permissible under applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
9.2. We do not guarantee that our website will be available at all times, free from errors, viruses, or other harmful components. You agree that your use of our website is at your sole risk.
9.3. In no event shall the Author, its directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising out of or in connection with your use of our website or the purchase of any products, even if we have been advised of the possibility of such damages.
9.4. Our liability for any claim arising out of these Terms or your use of our website shall be limited to the amount paid by you for the products purchased on our website.
- Governing Law and Dispute Resolution
10.1. These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
10.2. Any disputes arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator appointed by mutual agreement of the parties. The seat of arbitration shall be [City, State, India], and the language of arbitration shall be English.
10.3. Subject to the above arbitration clause, the courts in [City, State, India] shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.
10.4. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of the Terms, which shall remain in full force and effect.
- Force Majeure
11.1. We shall not be liable for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control (a “Force Majeure Event”).
11.2. A Force Majeure Event includes, but is not limited to, acts of God, war, terrorism, riots, civil commotion, strikes, lockouts, labour disputes, natural disasters, epidemics, pandemics, failure of transportation or communication systems, or any other event beyond our control.
11.3. If a Force Majeure Event occurs, our obligations under these Terms will be suspended for the duration of the Force Majeure Event. We will use our reasonable endeavours to find a solution by which our obligations under these Terms may be performed despite the Force Majeure Event.
- Indemnification
12.1. You agree to indemnify, defend, and hold harmless Sunil Gupta, its affiliates, directors, officers, employees, agents, and contractors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising out of or in connection with your use of this website, your breach of these Terms, or your violation of any law or the rights of a third party.
- Termination
13.1. We reserve the right to terminate or suspend your access to our website and/or your account at any time, without notice, for conduct that we believe violates these Terms, is harmful to other users of the website, or is otherwise illegal or unethical.
13.2. Upon termination, your right to use our website will immediately cease. You will remain liable for all amounts due up to and including the date of termination.
- Miscellaneous
14.1. These Terms, together with any policies or operating rules posted by us on this website or in respect to the Service, constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
14.2. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
14.3. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
- Contact Information
15.1. If you have any questions, comments, or concerns about these Terms or any other aspect of our service, please contact us at:
Sunil Gupta
Navi Mumbai – 400614, India
Email: writetome@sunilguptaofficial.com
Phone Number:
Customer Service Hours: Monday to Friday: 9.30am to 6.30pm